Orders:
Can I get a discount?
Is it possible to change my order?
What do I do if I never received my order confirmation email?
Shipments:
When will my order ship?
What do I do if I never received my shipment confirmation email?
Can I track the status of my order?
My order seems to be missing, what happens now?
Do I have to pay for custom import charges?
Exchanges/Returns/Refunds:
Is there a warranty? How do I claim?
What should I do if I received the wrong style?
What happens if the sunglasses I chose do not fit me well?
How do I make an exchange?
How do I make a return?
Product:
Where is your bamboo sourced?
What is your production process?
Can I make customized sunglasses?
Can you do prescription sunglasses?
Can you make glasses with blue light blocking lenses?
My name is Lorraine Remy. I am starting a business. The products I will offer my customers are plant based or organic only. I would love to offer your bamboo sunglasses.
Can you please send me a catalog with photos and wholesale prices. Also, what is the delivery time frame?
Do I have to open an account ?
I appreciate your prompt response.
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Kind Regards
Lorraine Remy
Founder & CEO of Verde Life
Email: verdelifeco@gmail.com
Website: verdelifeco.us