Orders:
Can I get a discount?
Is it possible to change my order?
What do I do if I never received my order confirmation email?
Shipments:
When will my order ship?
What do I do if I never received my shipment confirmation email?
Can I track the status of my order?
My order seems to be missing, what happens now?
Do I have to pay for custom import charges?
Exchanges/Returns/Refunds:
Is there a warranty? How do I claim?
What should I do if I received something other than what I ordered?
What happens if the sunglasses I chose do not fit me well?
How do I exchange my sunglasses for a different style?
How do I make a return and get a refund?
What happens if my order arrives damaged?
Products:
Where is your bamboo sourced?
What species of bamboo is used?
Can I make customized sunglasses?
Can you do prescription sunglasses?
Can you make glasses with blue light blocking lenses?