Shipping Policy

All orders are processed within 1-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped. 
Free Standard (Carbon Neutral) Shipping in Canada, USA, Australia, & New Zealand
Orders are shipped from Canada so please be aware that your order may be subject to import taxes and duties (including VAT), which are incurred once the shipment reaches your destination country. We do our best to minimize these charges as much as possible.
Bambuddha is not responsible for these charges if they are applied and they are the responsibility of the customer.
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How do I check the status of my order?
Once your order has shipped, you will receive an email notification which will include a tracking number to check its status. Please allow 48 hours for the tracking information to become available.

If you haven't received your order within 21 days of receiving your shipping confirmation email, please contact us at happy@bambuddha.earth with your name and order # and address, and we will look into it for you.

 

  Track for Canada Post | Track for USPS | Track for UPS

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Exchanges, Returns, and Refunds
We accept returns up to 30 days after shipping confirmation email was sent. The product must be unused and in original condition. We will refund the full order amount.
In the event that your order arrives damaged in any way, please email us as soon as possible at happy@bambuddha.earth with your order number and a photo so we can resolve this for you.
See our Exchanges/Returns/Refunds